Welcome to the Premier Program®

Our worry-free solution removes all of the common headaches associated with owning an expensive heating and cooling system. See all the benefits that the Premier Program provides for a low monthly payment.

Premier Program for worry-free comfort

Program Benefits

check Annual Maintenance included
check No Trip Charges
check No Diagnostic Charges
check Consumable Parts included
check Covered Repairs included
check No Overtime Charges

Compare the Difference: See how the Premier Program® stacks up.

Premier Program Traditional Financing Credit Card/Cash
No hassle, worry-free service
Everything your system needs, worry-free!		 check X X
No charge annual maintenance
Keep your system running at peak efficiency.		 check X X
No charge covered repairs
If it breaks, you get 24/7 priority scheduling and you’re covered (parts & labor).		 check X X
No charge consumable parts
U/V bulbs, air filters, and other consumables are included in the price.		 check X X
No hidden charges or fees
Stop paying trip, diagnostic and overtime fees.		 check X X
No large up-front payment
Everything is included in one affordable monthly payment.		 check check disabled X
Most advanced home comfort systems
HVAC, water heaters, and whole-home water filters.		 check check disabled check disabled

FAQs and Benefits

  • How do I schedule maintenance of the home comfort system?  
    Ken Parker Service will contact you to schedule the annual heating and cooling system maintenance. However, if you must reschedule that appointment, please contact us at your earliest convenience.
  • What if I sell my house?  
    If you sell your home, you have a couple options with the Premier Program Option 1: Contact us to apply to transfer the service to the new homeowner; upon the new homeowner being approved for the Premier Program and executing required documentation, they will assume responsibility for any remaining payments. Option 2: Contact us to exercise your purchase option, as detailed in your Premier Program agreement. Under this option, you will take ownership of the system and program benefits will cease upon your exercise of the purchase option.
  • How long does this Premier Program service last? What happens when it ends?  
    The standard term for the Premier Program is 10 years. At the end of the standard term, you may elect to do any of the following (subject to the terms and conditions of your Premier Program agreement): 1)upgrade to a new system, 2) extend your Premier Program agreement, 3) exercise your purchase option, or 4) return the system.
  • Who do I contact with questions about the home comfort system?  
    For questions concerning the heating and cooling system, contact Ken Parker Service. Contact information is included in your Premier Program agreement.
  • Who do I contact with questions about my bill or making a payment?  
    For billing questions, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will answer any of your questions. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.
  • Who do I contact if I want to transfer the Premier Program service?  
    If you wish to transfer your Premier Program agreement, please contact Service 1st Financial, LLC, and one of our dedicated customer service team members will review your options with you. You can contact us via email at inquiries@service1stfinancial.com or call us toll-free at (888) 342-7005.